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Dates: Seasonal

Pedego® was founded in 2008 to be the very best brand of electric bikes on Earth, not necessarily the biggest. Pedego Electric Bikes are for people that refuse to settle for less. Pedego stands for premium quality and local service. A complete line of 19 premium quality electric bike models can suit the needs of virtually anyone. A growing network of over 120 locally owned Pedego stores treat customers like family.

Pedego Ocean City is a fun and fast-paced work environment where everyone works together as a team to get the job done. We are one of the newest retailers of Pedego electric bikes and will become the go-to place for bicycle sales, rentals, tours, and service in Ocean City. We are known for the great care we take with clients and employees alike.

We are looking for a Summer Seasonal Sales Associate who is outgoing, self-directed, and high energy. In this full- or part-time seasonal role, you will be part of our amazing, exciting, and fun business of: Sharing the joy of the electric bicycle with the world!

Requirements:

  • Possess strong interpersonal and communication skills, and be extremely detail oriented.
  • Have a passion (and patience) for teaching others the electric bicycle operations and use.
  • Have previous customer service experience.
  • Be able to handle in-person queries and concerns that focus on bike use, maintenance, damage and repair process, as well as other point-of-sale and clerical tasks.
  • Have a solid level of computer literacy, know your way around multiple PC platforms, e-mail applications, and the Microsoft Office Suite.
  • Consistently demonstrate a friendly, enthusiastic, positive attitude.
  • Welcome customers with a smile and greet clients with “Hello Fun!”
  • Answer phone calls and respond to customers in a timely manner.
  • Strive to be an ambassador for a fun and healthy lifestyle.
  • Have a high school diploma or equivalent.
  • Have a valid driver’s license and auto insurance (highly preferred).

Physical Requirements:

  • Ability to move or handle merchandise throughout the store generally weighing up to 60 pounds.
  • Ability to lift product overhead generally weighing up to 60 pounds.
  • While performing the duties of this job, the employee is regularly required to stand for extensive time periods; while occasionally walking, kneeling, reaching, or sitting.
  • Ability to work varied hours/days as business dictates.

Compliance with Company Standards

  • Maintains a favorable working relationship with all company employees and keeps a team approach in dealing with fellow employees and customers.
  • Contributes to a fun working climate which helps boost employee morale, productivity, and effectiveness.
  • Projects a favorable image of Pedego, inside and outside of the store.

Location:

Our store is located in easily accessible, family-friendly downtown Ocean City with ample space to test ride our electric bikes and begin your journey to add more fun into our clients’ beach life.

 

Expectations:

  • Ability to handle high customer volumes.
  • Possess strong organizational and time management skills.
  • Familiarity with POS systems and ability to quickly learn new systems.
  • Provide expert knowledge of bikes for customers with intro-level questions, doing so with patience, care, and compassion.
  • Sell.
  • Process rental orders to ensure customer satisfaction.
  • Prepare bicycles for customer pick-ups, drop-offs, and returns.
  • Equip tour guests.
  • Handle service claims, acting as the liaison between the company and the clients.
  • Provide follow up with other departments to ensure service standards are being met.
  • Communicate both positive and negative client feedback to management.
  • Open and close store; general tidying and organization.

Benefits:

Pay commensurate with experience and responsibility.

Duration:

  • Early May through the end of August.

Why Apply?